OUR PEOPLE ARE OUR MOST IMPORTANT ASSET.

We live and breathe Sourcing.

We are proud to have some of the best known and highly regarded Sourcing talent in the market – leading authorities in Shared Services and Outsourcing. We are passionate about the benefits Sourcing and Operational Transformation can deliver to Clients – growing business, reducing cost, improving service, and delivering real efficiency.

Practitioners and Advisors not mere consultants.

Actions speak louder than words. That’s why all our Advisors are ‘Hands on’ experts. We don’t watch from the side lines, we roll our sleeves up and get stuck-in. We make the difficult ‘stuff’ happen. Our Advisors have current and hands-on experience working on both the demand and supply side of Outsourcing and include experts in Sourcing Strategy, Due Diligence, Transformation, Change Management, Benefits Realisation, Risk Management, Regulation and Compliance.

Sourcing Lifecycle and Operation Transformation Specialists.

All our Advisors have a full understanding of the Sourcing Lifecycle, and typically have more than one specialist Sourcing discipline including ITO, BPO/BTO, KPO, HRO, PO, and FAO. Our Sourcing Directors and Principal Advisors all have at least one industry vertical deep-dive domain expertise including Banking, Insurance, Energy, Utilities, Pharmaceutical, Manufacturing and Consumer Products.

Experience counts.

Together our team of Advisors have more than 170+ years of Sourcing experience. Our people consist of a core team supplemented by Associates providing further specialist expertise. The majority of our Advisors are seasoned sourcing professionals, with an average of 15+ years sourcing experience with many of them being former C-suite level executives. They have experience in supporting more than 40+ Clients, on over 100+ projects, and on £10+ billion in Transformation programmes.

Phil Brooke
Managing Partner
..

Phil is a leading authority on Sourcing. He has more than 20 years experience working as an advisor, buyer, and service provider. He has played a major role in more than 60 Business Transformation, Shared Services, and Outsourcing projects valued at in excess of £7bn.

phil.brooke@hillbrooke.net

Tony Rawlinson
Sourcing Director
Business Transformation

Tony is a recognised authority on Banking and Insurance Operational Transformation. A former KPMG Partner, he has 35+ years executive experience in Operations,Technology, Programme Management, Shared Services, Outsourcing, and Global Service Delivery.

tony.rawlinson@hillbrooke.net

Richard Sansome
Sourcing Director
Financial Services

Richard is a highly skilled Sourcing Advisor and commercial negotiator with over 25 years experience in the BPO/BTO/ITO market. He has worked for Service Providers, Client side, and as an Advisor, delivering highly complex Outsourcing led Transformation programmes.

richard.sansome@hillbrooke.net

Dave Baldwin
Sourcing Director
ITO Specialist

Dave is a highly experienced business leader and IT Sourcing professional with a proven capability in executing highly complex IT Outsourcing programmes. He is member of the Institute of Electrical Engineers (MIEE) and has more than 20 years experience working in the IT sector.

dave.baldwin@hillbrooke.net

Gary Morris
Sourcing Director
ADM Specialist

Gary is one of the foremost industry Sourcing experts in Application Development Management (ADM). With 30+ years experience, he has held Senior Consultant positions in KPMG, EquaTerra, and Morgan Chambers advising clients across Europe and the Asia/Pacific region.

gary.morris@hillbrooke.net

Mac Scott
Sourcing Director
IT Architecture

Mac is considered to be one of the foremost technical authorities in the Financial Services industry. As both a Technology Strategist and Technical Architect, he helps clients to define pragmatic infrastructure and application architecture solutions that deliver tangible business value.

mac.scott@hillbrooke.net

Ed Tann
Sourcing Director
BPO Specialist

Ed is a Finance & Business Operational Processing specialist. A qualified Chartered Accountant, Ed has leveraged his deep domain knowledge and has advised on and led, some of the largest and most complex transactions in the Outsourcing industry.

ed.tann@hillbrooke.net

Jo Hillyer
COO & Research Director

Jo manages our back-office team and leads our research and market analysis programme. She brings a wealth of experience from her time at Gartner and in the wider service provider community. Jo provides the tools and platform to enable the team to excel in the delivery of our services to our Clients.

jo.hillyer@hillbrooke.net