Cookie Policy

1. Automatic collection of Personal Information

In some instances, Hillbrooke and its service providers use cookies, web beacons and other technologies to automatically collect certain types of information when you visit us online. The collection of this information allows us to customise your online experience, improve performance, and usability of Hillbrooke’s online presence. We may also do this to measure the effectiveness of our marketing activities.

2. IP addresses

An IP address is a number assigned to your computer/device whenever you access the internet. It allows devices to recognise and communicate with one another. IP addresses from which visitors appear to originate may be recorded for IT security and system diagnostic purposes. This information may also be used in aggregate form to conduct web site trend and performance analysis. For example to identify the number of unique visitors to our website and geographic origin of visitors, and not to identify individual visitors.

3. Cookies

A “cookie” is technology that allows a website to store tokens of information (an ‘identifier’) in your browser used only by our website while you are on it. Cookies are not used to determine the personal identity of anyone who is merely visiting our website. Cookies by themselves do not tell us your email address or otherwise identify you personally.

Although most browsers automatically accept cookies, you can choose whether or not to accept cookies via your browser’s settings (often found in your browser’s Tools or Preferences menu). You may also delete cookies from your device at any time. However, please be aware that if you do not accept cookies, you may not be able to fully experience some of our website features.

We may use cookies for performance, for security, to assess site preferences, to analyse site use, obtain site visitor feedback, and for social sharing. Further, other third party tools and widgets may be used on our individual web pages to provide additional functionality. Use of these tools or widgets may place a cookie on your device to make their service easier to use, and ensure your interaction is displayed on our web pages properly.

By navigating our website or entering your login details to access reserved areas for registered users, you are agreeing that we can place these cookies on your computer or internet enabled device.

4. Web Beacons

A web beacon is a small image file on a web page that can be used to collect certain information from your computer, such as an IP address, the time the content was viewed, a browser type, and the existence of cookies previously set by the same server.
Hillbrooke or its service providers may use web beacons to track the effectiveness of third party web sites that provide us with marketing services or to gather aggregate visitor statistics and manage cookies.

You have the option to render some web beacons unusable by rejecting their associated cookies. The web beacon may still record an anonymous visit from your IP address but cookie information will not be recorded.

In some of our newsletters and other communications, we may monitor recipient actions such as email open rates through embedded links within the messages. We collect this information to gauge user interest and to enhance future user experiences.

5. Google Analytics

Hillbrooke may use Google Analytics. More information about how Google Analytics is used by Hillbrooke can be found here:
To provide website visitors with more choice on how their data is collected by Google Analytics, Google have developed the Google Analytics Opt-out Browser Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to indicate that information about the website visit should not be sent to Google Analytics. The Google Analytics Opt-out Browser Add-on does not prevent information from being sent to the website itself or to other web analytics services.

Should you have any questions or comments about Hillbrooke’s cookies policy then please emails us on