Privacy Policy

Hillbrooke is committed to protecting your privacy and maintaining the security of any personal information received from you.  We strictly adhere to the requirements of the data protection legislation in the countries and territories we operate. In the UK we fully comply with the Data Protection Act 1998.

Hillbrooke Limited and its subsidiaries (‘Hillbrooke’) will ensure that the data you supply to Hillbrooke is processed fairly and lawfully, and with skill and care. Hillbrooke takes our responsibilities in respect of your personal data extremely seriously.

This statement sets out Hillbrooke’s privacy policy for the use and holding of personal information that is provided to Hillbrooke by you.

We do not collect sensitive information about you except when you specifically knowingly provide it.  In order to maintain the accuracy of our data you can check, update or remove your personal details by contacting

1. What information do we gather?

The type of information Hillbrooke collects generally includes a name, work address, telephone numbers, e-mail address and any other relevant contact details which you have communicated to us by whatever means whether by e-mail, through this website or otherwise. We may also collect information about the use of our products and services, any preferences that we are told about, or information that is submitted voluntarily to us, such as requests for further information in a specific area of interest, an on-line survey or registration for a conference or event.

2. Why do we collect this information?

We may gather information for the purposes of performing our services, accessing our services, marketing, and/or recruitment.

The personal information that is provided by or obtained from you is used and/or held by us for maintaining our records and in order that we can communicate with you.   We need to communicate with you to respond to any requests for information you make and to provide any specific service you request.  We may also use the information you provide to send you information which we believe may be useful to you, including newsletters, briefing notes and updates, and invitations to our seminars and other events.  We may develop aggregate reports which incorporate some of the information provided by clients/visitors. The reports are for the use of our business for research purposes only.

By providing personal information through our website, such as completing forms, requesting publications, commenting on discussions, contributing to a blog or providing additional information, you are indicating your consent to our obtaining personal information from you and to the holding and use of the personal information that is provided by or obtained from you in accordance with this policy.

3. How do we process your information?

All personal information is processed in accordance with the principles of data protection contained in the UK Data Protection Act 1998 and Directive 95/46/EC.

If, at any time, you receive unsolicited material and no longer wish to receive such material or you wish to change, update or remove all or any of your personal information, please see ‘Unsubscribe’.

Hillbrooke has security measures designed to protect against the loss, misuse and/or alteration of the information under its control.

4. Online Presence

4.1 Cookies

We use a technology called “cookies” and “website beacons” as part of a normal business procedure to track patterns of behaviour of visitors to our website. Please see our Cookies Policy for more detail.

4.2 Transmitting personal data over the Internet

We are not in a position to guarantee the security of any personal data that will be transmitted via the Internet. However on receiving it we will process it in accordance with our privacy policy.

4.3 Third-party Links

Please be aware that Hillbrooke website sometimes contains links to other websites that are not governed by this Privacy Policy. Visitors to our website may be directed to third-party sites for more information, such as about our thought leadership, events, content sponsorships, service providers, government entities, non-profits, and social networks.  Hillbrooke makes no representations or warranties regarding how user data is stored or used on third-party servers. We recommend reviewing the privacy policy of each third-party site linked from our website to determine their use of your personal data.

5. Disclosure

Hillbrooke will NOT sell, rent, trade or otherwise supply to third parties for their own use any personal information obtained from you without your consent. We will only disclose your personal information for the following reasons:
When explicitly requested or authorised by you.
Where the transfer is necessary to fulfil your request and involves a third party organisation with which Hillbrooke has a relationship (see “Third-party Links” )
As required by law, a court order or regulatory requirement.

6. Unsubscribe

If you have registered for any Hillbrooke updates through or other means and do not wish to receive future e-mails, please visit our unsubscribe page within the application you registered.

7. Updating your Records

To help us keep our records up-to-date we would be grateful if you would let us know as soon as any of your contact details change or if you notice any inaccuracies in them. To find out what personal data we hold on you or to have your personal data updated, amended or removed from our records, please email

8. Scope of the policy

Please note, this privacy policy does not apply to actions, processes or policies of Hillbrooke that are directly related to employee records of current or former employees.

9. Changes to the policy

Hillbrooke keeps its Privacy Policy under regular review and may modify or amend it from time to time at its discretion. If we make changes to our policy, they will be posted on Hillbrooke’s website so that those affected are always aware of the type of information collected, how the information may be used, and under what circumstances and to whom it may be disclosed by Hillbrooke. We would encourage you to review our Privacy Policy periodically to check if there are any changes in how we are treating your personal data.  This Privacy Policy was last updated in February 2018.

10. Further information

If you have questions, comments or concerns about our handling or protection of your personal data, please contact us at